Tech News February 03, 2011 | |
IOHOThis Week's Tech Tip |
The Death of a Hard DriveLast week the hard drive of one of our customers died. It wasn’t a surprise. The drive actually had a warning system built into it and it had been telling the customer for a while that failure was imminent, please back up the drive and replace it. The customer decided to replace the 8 year computer with a new one, a good decision. But when we went to move the data from the old drive to the new computer, the old drive died. Not just a software on the drive problem, a physical parts failure. We are working hard to perform a small miracle and recover their data, but the anguish and stress this situation has created is intense. The customer has suggested that Mr. Tech Support was at fault for their data loss. While we care deeply about our customers and their computers, we do not and never have taken responsibility for the viability of their files. Even when we transfer data from drives we know are healthy, the customer is responsible for having a backup. In trying to make me feel bad for the dead hard drive, the customer went on and on about how important the files were on the drive. But in 8 years they had never backed up these “critically, important” files. We think in the long run most of the files will be restored, but please save yourself from this drama. In my January 4 newsletter I strongly encouraged all of our readers to back up their data. At the risk of repeating myself to the point you will stop listening to me, PLEASE back up your files today. If you need help, see our coupon below. |
Refurbished PC Sale! |
Great Deals on Refurbished PC's for Home or OfficeAll computers listed are desktops packaged with keyboard and mouse, and with a clean install of Microsoft Windows XP and Microsoft Office 2007. All prices listed are for pick up. We accept cash, check, and credit cards. As a bonus, we will deliver to anyone in the Greater Richmond area if they chose to purchase one of the following services for their new pc: New PC Setup - $50: Includes setting up your PC, internet connection and email, and installing antivirus/anti-malware program. New PC Setup w/Data Transfer - $100: Includes transfer of your user account settings, document files, and email from your old PC to your new one. $200 - Dell Optiplex 320 Intel Celeron D $150 - Dell Dimension 4550 Intel Pentium 4 $150 - Dell Optiplex GX240 Intel Pentium 4 $125 - Gateway ES2-300X Intel Celeron D $125 - Dell Dimension 8110 Intel Celeron D We also have a selection of monitors: Wide Format (16:9) For more information click here. |
This Week's Best Local Computer Deals |
Best Desktop Value$579.00 HP Pavilion P6644y Desktop / 4GB Memory / 1 TB Hard Drive / 20" LCD Monitor. Best Laptop Value$429 Dell Inspiron iM5030 15.6" Laptop/ 4GB installed memory/ 500GB hard drive.
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WYNAHThis Week's Small Business Spotlight |
Get seen with vyuyu!Matt Sanner | vyuyu Do your potential customers know you exist? Can they find you online? Is your site on "Page One" of the search results for phrases that people actually search? Just having a website isn’t enough. Your customers have to be able to find it. If you’re a small business owner you should know by now that search engines are the new yellow pages, and your rankings on sites like Google really matter. The trouble is that the way Google ranks sites is increasingly complicated, and just because you have a site doesn’t mean that people searching for your products are going to see it listed. Matt Sanner knows this, and he helps small businesses like yours design a strategy to get to the top of the list. With vyuyu’s web design and search engine optimization services you can rest easy that your internet advertising is bringing people to your door, with results you can track. See what a difference it makes when people can view you! For more information or to request a phone call from Matt, click here. |
This Week's Mr. Tech Support Coupon |
Data Backup ServiceOnly $50 (A $100 Value) Whenever someone mentions backing up your files, do you feel a twinge of guilt? Maybe you know you should, but just haven't gotten around to it yet? If it's something you've been meaning to get to eventually, now's a great time to feel good about having data security and saving money to get it! For $50* Mr. Tech Support will come to your home or office, assess your needs and set you up with a reliable solution that will keep your files safe in the event of a hardware failure. We'll even stay to test it so you can have complete peace of mind knowing you're secure! *Price does not include the cost of any external device or third party backup service. offer good until February 9th, 2011 |
We are working harder every day to remove the technology stress from your life. | |