Mr Tech Support
For Answers
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Support - This is where you'll find general help for most of your problems provided on a time and materials basis.
Services - These are specific services we perform for a fixed fee.
Products - on an occassion we have computers, new and used, that are a good deal for you.

Welcome To Mr. Tech Support

No Geeks - No Nerds
No Pocket Protectors
No skinny black ties on short sleeve white shirts

Just trained professionals who treat you with respect and speak with you in a manner you can understand
. . . For over 25 years

This Week
April 14, 2011
WYNAH - Small Business Spotlight
Vicki Vogt
Long & Foster

From the moment you first make contact until the moment you close on our new home or the sale of your old one, Vicki's personal and professional interest and concern for your family's well-being will make all the difference. Vicki and her husband, Tom, are a class act team of professional realtors whose unique ability to remain sensitive to their clients' needs, desires, limitations, and personal situations set them apart from the army of volume real estate sales personnel comprising much of the industry. Whether you're buying or selling, you'll be glad you gave Vicki a call.

For more information or to request a phone call from Vicki, click here.

Computer Deals

Best Desktop Value

$580.00 HP Pavilion p6716f-b / 6GB Memory / 1 TB Hard Drive / 20" LCD Monitor. Available at Staples.
For more info, click Here.

Best Laptop Value

$450 Gateway 15.6" Laptop, 4GB installed memory, 500GB hard drive. Available at
For more information, Click Here

IOHO - Tech Tip

Heat - Your Computer's Enemy

Once upon a time all computers were huge and they were kept in air conditioned rooms to keep them from malfunctioning due to over-heating. Today, computers are smaller and they tolerate a wider range of operating temperatures (usually 45-80 degrees Fahrenheit). Serious damage can still be caused to your computer or its components by not providing a cool enough space. Recently one of our customers, not aware of the need to provide proper ventilation for their server, had one of the main drives fail from overheating. The server was kept in a closet with the door to the closet kept shut. To make matters worse, bubble-wrap packing material, not only a good protector of fragile items but a great thermal insulator, was piled on top of the server. Without a proper air flow to remove the heat the server generated and with the further insulation of the bubble wrap, the contact points on the hard drive became so hot that data loss was just around the corner. Fortunately, we were able to recover the great majority of the files on the drive and the customer is back in business. So whether your computer is a laptop or desktop, make sure it is surrounded with as much cool air and air circulation as possible, or you run the risk of a “melt-down”.

For Answers
Go To
IOHO - Yes, we know how to spell Ohio. IOHO stands for "In Our Humble Opinion". Here you'll find our nuggets of wisdom about all things technical that we have learned in the last 23 years of support.
WYNAH - Stands for "When You Need A Hand". Here you'll find references to other small businesses we know and trust.
About Us - Go here to get to know us better, Send us your comments, or see the archive of our newsletters.

Mr. Tech Support
1516 Willow Lawn Drive, Suite100
Richmond, VA 23230
(804) 288-1116

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